NANJING, China, May 28, 2015 - Whale Cloud (formerly Whale Cloud) is pleased to announce that AIS, Thailand’s largest Mobile Operator with more than 36 million customers, has successfully launched FBSS (Fixed Broadband Support System) in May using Whale Cloud’s ZSmart QRun (Quick Run). ZSmart QRun enables a complete range of business and operational processes including planning and construction, service fulfillment and service assurance. ZSmart QRun provides AIS with a full set of convergent and pre-integrated design, BSS and OSS modules enabling rapid network deployment, accelerated product development, quick product launch, zero touch full-service fulfillment and closed-loop service assurance, including support for field operations.
With 20 years’ experience in Business Operation Support System (BOSS) and high quality products, Whale Cloud has been selected as the unique vendor to help AIS move from a mobile operator to an integrated one and realize monetization. Whale Cloud’s rapid deployment tools and professional capabilities have been instrumental in fulfilling AIS’s most important business imperatives in terms of time and quality and have enabled Whale Cloud to implement a comprehensive solution in less than four months. To well meet AIS’s requirements, Whale Cloud introduces “pay as you grow”, a brand-new business model which can balance network construction with business development and reduce the investment risk as much as possible. Aiming at helping AIS achieve striking development in the field of FBB, ZSmart QRun offers, in addition to the features described above, the following: -End-to-end service provisioning process that supports quick service delivery -Closed-loop complaint handling process & enhanced tool support for quick problem solving -Precise network assurance from Optical Line Termination (OLT) to Customer Premises Equipment (CPE) -Precise fiber fault locating on a map directly with the support of eMonitor -Real-time fiber parameter monitoring and performance prediction -Real-time Optical Network Unit (ONU) /CPE status monitoring for private subscribers -Remote diagnosis for ONU/CPE to reduce house-inside workload
“The partnership with AIS is an excellent opportunity for Whale Cloud to implement ZSmart QRun on a large scale and create new opportunities for further cooperation with this operator. This contract represents a breakthrough for Whale Cloud’s ZSmart QRun products in Asia-Pacific markets”, said Guo Jun, General Manager of ZSmart OSS Product line of Whale Cloud.
“Whale Cloud’s ZSmart QRun is pivotal for AIS to launch FBSS successfully. The staff at both AIS and ZTE has been working diligently in the last four months to carry out this project as planned. With ZSmart QRun solution, AIS can offer personalized services to improve customer experience,” said Issara Dejakaisaya, Executive Vice President.
About Whale Cloud Whale Cloud Technology Co., Ltd. is a leading digital transformation company, providing cloud, analytics and AI-based software solutions to telecom operators, industrial enterprises and government sectors in more than 80 countries and regions. Founded in 2003, Whale cloud offers high-quality solutions and professional services to global customers. As part of the Alibaba group and an important partner of Alibaba Cloud's software service ecosystem, Whale Cloud brings intelligent services as a Cloud-Native Transformation Provider based on web-scale technologies and a deep understanding of the orchestration of Network and IT capabilities.
