NEW DELHI, India, October 27, 2018 – As the premier mobile technology summit in India, India Mobile Congress is taking place in New Delhi from October 25-27 with its theme “New Digital Horizons. Connect. Create. Innovate.”. This Technology mega event brings together the largest congregation of global professionals from the digital ecosystem, encompassing 5G, Internet of Things (IoT), Artificial Intelligence (AI), Smart Cities, Start-ups in the technology space and allied industry sectors. During the event, Whale Cloud (rebranded from ZTEsoft) showcased a range of latest solutions powered by Alibaba Cloud technology innovations that are capable of changing the lifestyle of the public in India.
Facial Recognition Payment Solution: During the event, Whale Cloud showcased facial recognition payment with ‘smile to pay’ service that allows a customer to pay by flashing a smile. This highly secure and accurate payment can save the trouble of carrying wallet at all time, attract young and tech savvy customers, and gradually help India move from a less-cash society to a cashless society.
Intelligent Customer Service: WhaleTalk is a next-generation intelligent customer service solution that provides 24x7x365 online and omni-channel customer support. WhaleTalk features AI & Natural Language Processing (NLP) technology and a cloud architecture. Embedded with Alibaba Cloud’s service robot, WhaleTalk has the capability of Automatic Speech Recognition (ASR) & facial recognition, sentiment analysis, machine learning, as well as functionalities of interaction assistance and seamless man-machine switch if the service robot encountered problems. It helps customer agents act more broadly and transition from reactive assistance to proactive support.
ET City Brain: ET City Brain offers a comprehensive suite of acquisition, integration, and analysis of data generated by a diversity of sources in urban spaces through video and image recognition, data mining and machine learning technology. It can significantly reduce social problems including pollution, public safety, smart traffic, etc. Traffic management increases city traffic efficiency, traffic congestion reduction, and overall traffic monitoring and road safety response.
Whale Cloud is undergoing the transformation from the traditional telecom solution provider to a cloud native transformation provider with the empowerment of Alibaba technologies. In the near future, more innovative solutions will be launched to market around new retail, smart office and intelligent enterprise operation.
During the event, Whale Cloud also signed a strategic Memorandum of Understanding (MoU) with BSNL to accelerate the digitization in India.
