NANJING, China, May 8, 2021- Whale Cloud, a leading technology company providing software solutions and services for telecommunications and multiple industries, announced that WOM Colombia has gone live with Whale Cloud’s full-stack BSS suite, allowing the operator to speed up its digital journey with exceptional customer experience.

WOM, arrived in Colombia after the experience that had in Chile, where it became the fastest growing telecommunications and mobile broadband company, offering attractive and affordable services. WOM is currently entering the Colombian market with its mission to provide access to mobile connectivity for all people throughout the country.

Whale Cloud has partnered with WOM on previous projects in Chile and following the success of its operation in Chile, WOM decided to target the Colombian market by leveraging Whale Cloud’s full-stack BSS suite to deliver Colombians better connectivity services. ZSmart BSS suite with enhanced business agility will help WOM Colombia provide proactive and consistent customer experience across channels, boost revenue streams and business opportunities in advanced technologies and vertical services.

“Whale Cloud’s full-stack BSS suite includes all of the features needed for effective digital transformation, this will help us to be more versatile and agile to advance towards our services launch in Colombia. Customers are the core of our operation, we believe that Colombians deserve better connectivity, customer service and fair prices. Having the technological capabilities will allow us to provide innovative and exceptional services to our customers to deliver more of what they deserve from its mobile phone services,” said Stefan Evergard, CTO of WOM.

"WOM is our strategic partner starting from Chile to Colombia. We sincerely admire and believe WOM's success formula and are excited to be part of the wonderful journey to change the rules of the game. Our ZSmart BSS solution has been leveraged by leading telecom operators around the world, and we are looking forward to innovating new services and delivering the best customer experience together with WOM Colombia," said Alex XIAO, America Business Unit, Whale Cloud.