TM Forum-compliant product catalog to drive the product-to-market velocity
Xpress BSS harnesses a TM Forum-compliant Product Catalog that supports digital, telecom and ecosystem products. It effortlessly incorporates catalog management, cardinality rules, eligibility rules, contract terms, pricing, benefits, and provisioning rules for expedited time-to-market configuration.
One-stop low-code/no-code order center to enable streamlined ordering fulfillment
Xpress BSS incorporates a low-code/no-code business process engine to efficiently orchestrate ordering and fulfillment processes, bolstered by robust business rule verification. This integration promises enhanced operational efficiency, reduced errors, and heightened customer satisfaction.
Convergence of service types, online offline charging
A convergent charging engine enables comprehensive online and offline charging support for voice calls, data, SMS, video calls, content, and an array of value-added services. With thousands of rating elements and customizable algorithms to accommodate diverse monetization models, it streamlines operations, saves time and reduces complexity.
Flexible billing discount engine for innovative discount cases
Xpress BSS utilizes a billing discount engine that identifies eligibility for discounts, performs calculations and applies them, facilitating the innovation of versatile discount use cases.
Real-time billing boosts the invoicing billing management performance
Xpress BSS adopts a transaction-triggered real-time billing process that reduces bill processing time by 24 times, enabling efficient billing for millions of subscribers in under 5 hours. This results in a substantial enhancement in billing operational efficiency and customer service experience.
Get payment done more easily with a mix of online offline payment methods
In addition to conventional offline payment methods, Xpress BSS streamlines payments through seamless integration with over 10 popular online payment options, including PayPal, GrabPay, and GCash. It enables functionalities such as auto-pay, automatic retries, payment reconciliation, and risk management to ensure a 99.9% payment success rate.
Collect receivables faster with automated dunning collection
Xpress BSS seamlessly integrates automated and manual dunning for optimal collection results. Businesses can customize dunning strategies based on customer segments and automate pre-dunning & dunning actions, including reminders, payment follow-ups, legal notices, termination, and blacklisting.
Selfcare options enabled for customers via app web
Offer pre-integrated consumer apps and web portals with best-practice digital customer journeys for joining, using, switching, engaging, renewing, and leaving. These digital self-care options ensure a simplified, personalized, and digitally-centric customer experience.
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