Digital transformation has become a necessity for service providers, driven by the market impact of internet content providers (ICPs) and web-scale players. Service providers are pursuing digital transformation, driven by the need to reduce operational cost, improve operational efficiency, increase revenue, and enable innovation. To do this they are leveraging a wide range of digital technologies that support improved customer experience, diversify revenue streams through vertical innovation, deliver operational excellence, and support all of these through a unified technology framework. Implementing such a long list of technology changes across multiple domains will be challenging, but it is essential if service providers are to keep up with their fast-moving digital and web-scale peers.

This webinar will bring to you:

• Key findings of the latest study conducted by Omdia (formerly known as Ovum) on digital telco transformation. This includes a global survey of senior decision-makers in network, IT, and other key functions within service providers, exploring what is driving this digital transformation and which technology areas are being targeted by service providers.

• Introduction to a Whale Cloud- crafted holistic digital telco transformation toolkit, that includes DTMM (Digital Telco Maturity Map), SOP (Standard Operating Process) and Metrics, to help communication service providers (CSPs) to catalyze their digital transformation.