NANJING, China, November 4, 2021- Whale Cloud (a strategic partner of Alibaba group), a leading technology company providing software solutions and services for telecommunications and multiple industries, today announced that it has been selected by Smartfren, a leading telco and ICT player in Indonesia, to help Smartfren gear up digital transformation by leveraging Whale Cloud’s sophisticated OSS/BSS solutions.

Smartfren is an Indonesia-based wireless network operator that offers a full spectrum of product portfolio. With the proliferation of Smartfren’s user data, it is innovating and evolving currents systems to meet the growing demands of the subscribers & businesses, especially with upcoming 5G services. Whale Cloud’s cloud-native, 5G-ready, open and end-to-end BSS and OSS suite, spanning Customer Relationship Management, Real-Time Billing, Elastic Charging Platform, Multi-Channel Campaign Management, etc., will allow Smartfren to accelerate its digital transformation with compelling customer satisfaction, greater operational efficiency and sustainable revenue streams.

“Whale Cloud has been our long-term partner since 2010, and we are confident that with Whale Cloud's proven expertise and practice in telecommunications, we can achieve our vision of becoming one of the top three mobile operators in Indonesia. Whale Cloud’s latest BSS and OSS suite will also be a catalyst for Smartfren’s digital journey,” said Mr. Sanjay Sachdeva, CSCO, Smartfren.

“We feel proud to collaborate with Smartfren to explore digital-forward business and tap into the 5G opportunities. Whale Cloud’s comprehensive, flexible, and customer-centric solutions and services will enable Smartfren to stay competitive and sustainable in Indonesian market, even global market,” said Mr. Ben Zhou, International CEO, Whale Cloud.