NANJING, China, April 08, 2025 – Whale Cloud, a leading technology company providing software solutions and services for telecommunications and multiple industries, is proud to announce its recognition as a Representative Vendor in the recently released Gartner® Market Guide for CSP Revenue Management and Monetization Solutions. It underscores Whale Cloud’s commitment to delivering solutions that empower communications service providers (CSPs) to manage and optimize their revenue streams.

Gartner defines CSP revenue management and monetization (RM&M) as a part of a business support system (BSS). These are commercial off-the-shelf software solutions with functionality that enable CSPs to execute their revenue management (rating, charging, billing, payments, collections, partner settlement, revenue assurance and fraud management), and billing and payments associated customer care and monetization initiatives. Monetization here refers to revenue growth initiatives and activities using levers, such as solutions for mobile banking or any other new vertical, supporting as-a-service propositions and analytics enabling new business models.

Whale Cloud’s Revenue Management and Monetization solutions integrate advanced revenue management capabilities—such as real-time charging, billing, and revenue assurance—with innovative monetization tools that span cloud services, digital payments, and eCommerce. This empowers CSPs to launch and scale new digital services quickly, offer personalized pricing and bundling, and tap into ecosystem partnerships. By offering these advanced capabilities, Whale Cloud enables CSPs to enhance operational efficiency, reduce revenue leakages, and explore new monetization opportunities with innovative digital services.

“We are thrilled to be recognized by Gartner as a Representative Vendor in the Market Guide for CSP Revenue Management and Monetization Solutions,” said Steven Cho, CMO of Whale Cloud International. “In our view, this recognition reaffirms our commitment to delivering robust, future-ready solutions that help CSPs optimize their revenue management processes and unlock new monetization opportunities.”

Whale Cloud adopts an open platform approach, leveraging TM Forum API integration to expose critical backend capabilities and offering extension points for the customization of core functionalities. This is complemented by the use of hybrid DevOps methodologies and low-code/no-code development tools. Furthermore, Whale Cloud is embedding AI into its revenue management and monetization solutions to drive automation, streamline operations, enhance customer experiences, and drive business growth.

Gartner, Market Guide for CSP Revenue Management and Monetization Solutions, Peter Kjeldsen, Amresh Nandan, 5 March 2025

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