Whale Cloud | Omni-Channel OMS

Overview

Order Management System (OMS) connects upstream supply chain and downstream sales channels, handles all businesses in a closed loop and brings high-efficiency warehousing, transportation, procurement and operation services to achieve integration of business, information flow, goods and capital. OMS provides comprehensive warehouse management strategies to help save inventory cost, speed up turnover, and release capital pressure. Equipped with powerful data exchange capability, OMS bridges gaps among all business parties to enhance collaboration efficiency.

Features

Multi-channel order management

OMS synchronizes orders from merchants of Whale Cloud eCommerce platform and other 3rd-party platforms. The orders are fulfilled collectively so that businesses, merchants and SKUs are managed in an integrated way.

Central & Store Inventory Management

Centralized inventory management, record inventory changes in stores/warehouses in real time, so as to better complete order allocation and improve inventory turnover efficiency.

Intelligent inventory sourcing

OMS tightly links sales channels and fulfillment processes Each order will be assigned to the best shipping warehouse based on algorithm calculating shipping address, stock status, inventory strategy, and warehouse priority.

Efficient order strategy

Supports the definition of different order strategies, including automatic order splitting, automatic order consolidation, order risk monitor and automatic allocation of detailed factor configuration under different strategies to ensure efficient and low-cost automatic execution of orders.

Accurate schedule calculation

Through the management of warehouse and logistic operation capacity, work calendar and other indicators, OMS calculates the timeliness data under different distribution modes to provide users with more deterministic performance guarantees.

Inventory optimization based on sales forecast

OMS generates the best replenishment/allocation plan and completes the optimal layout of the inventory through comprehensive calculation of the sales forecast of the products and regions, combining the inventory data of different states, and the relevant stocking cycle and other factors.

Data Operation

Focus on omni-channel sales, order fulfillment efficiency, inventory turnover and analysis of omni-channel users, so as to continuously optimize the supply chain structure while improving front-end sales and user experience.

VMI Dropshiping

Support the management of Vendor's merchandise, inventory and orders. OMS directly pushes the order to Vendor to fulfill the contract based on the attributes of the merchandise, thereby reducing the risk of its own inventory backlog.

Multi-channel order management

Central & Store Inventory Management

Centralized inventory management, record inventory changes in stores/warehouses in real time, so as to better complete order allocation and improve inventory turnover efficiency.

Intelligent inventory sourcing

Efficient order strategy

Accurate schedule calculation

Inventory optimization based on sales forecast

Data Operation

VMI Dropshiping

Benefits

Maximum inventory utilization

OMS enables inventory to be shared with all channels so that the orders from different channels can be managed in a more simple and centralized way. The mechanism massively reduces the cost of management, HR and warehousing.

Maximum inventory utilization

Unified management of orders

OMS collects omni-channel orders and automatically allocates orders to different warehouses based on the internal strategy engine to achieve the rapid connection between upstream sales channels and downstream warehouses, so as to meet the unified financial management.

Unified management of orders

Wider Business Flexibility

OMS provides powerful interface capability. The orders and related information are all transparent in this hub as the system can be integrated with different types of systems, including WMS, TMS, BMS and other ERP. The business flexibility and coverage will be dramatically widened.

Wider Business Flexibility

Smart&Faster Order Fulfillment

OMS is empowered by advanced algorithm. The order synchronization, processing and management will be handled intelligently regardless of channels, domestic, cross-border, or O2O. The inventory sourcing ability will help find and allocate the best warehouse so that your order can be fulfilled faster than ever.

Smart&Faster Order Fulfillment

The Highest Accuracy

OMS monitors order from end to end, from upstream suppliers’ order collecting, dispatching, examining and stocking, to all steps of order fulfillment downstream. Each node can be tracked, alerted and has its own feedback. No order spared to keep the highest accuracy.

The Highest Accuracy

Business Scenarios

Appliance & Furniture & Clothing & Daily & Baby

Applicable: Multi categories and warehouses, or run drop-shipping business with self-own goods
Multi categories and warehouses bring typical eCommerce pain point of lacking delicate management on SKU and inventory. OMS provides accurate pain killer by setting up sales inventory based on actual inventory. The former can be configured per channel so that the stock pressure can be maximumly released.

CSPs & Sales terminals

Applicable: Physical supermarket, chain store, entity with high potentials
The connection between OMS and other 3rd-party systems achieves unified order management of online and offline channels. OMS drives BMS and WMS. WMS drives TMS. The lifecycle of an order is fully visualized and precisely controlled.

Appliance & Furniture & Clothing & Daily & Baby

Business Scenarios

CSPs & Sales terminals

Manufacturers & Channel Dealers & Wholesalers & Retailers

Applicable: Already joined other eCommerce or own multi sales channels
Unified APIs to connect different eCommerce platforms and ERP systems. Orders in different format will be synchronized, organized and fulfilled by OMS intelligent rules, which effectively strengthens order handle capability on daily basis and in peak hours.

Appliance & Furniture & Clothing & Daily & Baby