NANJING, China, August 11, 2021- Whale Cloud, a leading technology company providing software solutions and services for telecommunications and multiple industries, announced that Whale Cloud has been recognized as a Sample Vendor in 2021 Gartner Hype Cycle for Communications Service Provider Operations.[1]

According to Gartner, "Changes in CSP operations such as operating model, technologies, business processes and data centricity are critical and require consistent planning and investments." Further it is stated, "It is increasingly crucial that communications service provider (CSP) operations are coordinated with changes to business models and products. Failing to do so undermines the outcome from investments." [1]

Whale Cloud has been recognized as a Sample Vendor in the 2021 Hype Cycle for Communications Service Provider Operations report in the CSP Data Monetization and Service and Resource Orchestration category. Data monetization refers to the process of converting valuable data into new revenue streams. According to Gartner, "With continued focus on data management and analytics for productization, data monetization by CSPs will continue to gain momentum in the next five years or so." [1]

Whale Cloud infuses data intelligence into businesses and help CSPs turn data into actionable insight to win over customers with personalized services, and reinforce positions in adjacent market with better data monetization capabilities.

Service and resource orchestration refers to the core functions of the operational support system (OSS) of CSPs. Service and resource orchestration is critical for CSPs to evolve their future operations to be agile while maintaining low operational costs. If successfully implemented, this will allow CSPs to reduce the time it takes to launch new services and applications in order to compete with OTT players. Whale Cloud provides agile service and resource orchestration that supports cross-domain orchestration with a dual-engine (BPM, catalog-driven) architecture to realize the management of legacy and new networks, and to enable service fulfillment, service innovation with unified interface.

"We are very excited to be recognized as a Sample Vendor in 2021 Gartner Hype Cycle for Communications Service Provider Operations report. Over the years, our technological capabilities have proven successful in numerous projects, contributing to innovation in the telecommunications sector, meeting industry needs, and leading CSPs to explore new opportunities in other industry verticals. We will continue to pave the way for companies to successfully navigate digital transformation while prioritizing the needs of our customers," said George Zhao, Global Solution Director, Whale Cloud.

[1] Gartner, "Hype Cycle for Communications Service Provider Operations, 2021", Amresh Nandan, Mentor Cana, 14 July 2021

GARTNER and Hype Cycle are a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission

Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.